Commercial Direct Repair logo
Commercial Direct Repair Respond. Repair. Restore.
Commercial Property Loss Ecosystem

A New Way Is Coming To Commercial Property Loss Response

Commercial Direct Repair is building the connection between FNOL, intelligence, mobilization, execution, documentation, and final billing.

Powered by Vigilince AI, the chosen TM+ platform from TM+ Solutions, and the Property Loss Network, CDR is creating a connected ecosystem designed to put everyone on the same page before the first resource is mobilized.

Ecosystem Partners
TM+ logo Property Loss Network logo
Commercial Direct Repair ecosystem visual

Not Another Restoration Program. A New Operating Model.

Commercial Direct Repair is creating a connected commercial property loss ecosystem designed to bring carriers, self-insured organizations, risk managers, restoration contractors, and industry resources onto the same operational pathway from FNOL through final billing.

Early Loss Intelligence

Better information before major resources are committed, helping improve understanding, prioritization, and next-step decisions.

Managed Mobilization

Resource coordination informed by intelligence, operational planning, and better alignment between the event and the response.

Event-Level Oversight

A better-connected path between field activity, documentation, review, and final financial accountability.

Billing Transparency

TM+ supports continuity from the field record to the final billing record, with review and audit support where needed.

The Connected Commercial Property Loss Ecosystem

Commercial Direct Repair connects intelligence, technology, resources, and expertise into one operational pathway from FNOL through final billing.

Vigilince AI

Vigilince AI

Early loss intelligence designed to close the gap between FNOL and mobilization.

TM+

TM+ Platform

The chosen platform supporting ROM, field documentation, billing, and T&M workflow.

Property Loss Network

Property Loss Network

The resource connection designed to source, verify, and mobilize support.

Commercial Direct Repair

Commercial Direct Repair

The operating model connecting the complete response pathway.

The Future Of Commercial Property Loss Response Is Being Built Now

One connected ecosystem. One operational pathway. Better information before critical decisions are made.

TM+ Is The Chosen Platform For Commercial Direct Repair Mitigation

Commercial Direct Repair mitigation will be supported by the cloud-based TM+ system from TM+ Solutions. TM+ was built specifically to bring structure, documentation, transparency, and continuity to complex Time & Material projects.

Technology Partner
TM+ logo
TM+ platform visual

TM+ ROM

Creating continuity from early loss intelligence to mobilization decisions.

TM+ Field Documentation

Capturing the commercial record during execution.

TM+ Bill

Connecting field activity to final billing.

T&M Review & Audit

Supporting transparency from project record to financial record.

Closing The Gap Between FNOL And Mobilization

Vigilince AI logo

Vigilince is positioned as an AI-driven intelligence application. Before major resources are committed, decision makers need better information. Vigilince helps capture early loss information, organize observations, identify assumptions, highlight verification needs, and support preliminary scope development.

  • Capture early loss information
  • Organize observations and assumptions
  • Support preliminary scope and resource planning
  • Improve managed mobilization decisions
Vigilince AI visual

Connected Commercial Loss Workflow

The pathway is designed to connect intelligence, mobilization, execution, documentation, and financial review.

FNOL
Vigilince AI
TM+ ROM
Managed Mobilization
TM+ Bill
Field Execution
Documentation
Bill Review & Audit
Final Bill
CDR workflow visual

Introducing The Property Loss Network

The resource connection the industry has been missing. Property Loss Network is a resource platform designed to connect restoration contractors, commercial programs, and emergency response providers.

Network Partner
PLN logo
PLN national network visual

Strategic Services

Commercial Direct Repair supports organizations before the event, during the event, and through the final billing and review cycle.

Emergency Mitigation RFP Support

Helping organizations evaluate emergency response capabilities before the event.

Emergency mitigation RFP support visual

Pre-Loss Agreement Preparation & Review

Creating agreements designed to align with operational reality and TM+ workflow.

Pre-loss agreement visual

T&M Bill Review & Audit

The invoice is the final chapter. CDR helps ensure the story behind the invoice is complete.

T&M review visual

Dedicated Pages For Each Audience

Each audience has different priorities, responsibilities, and operational needs. Explore dedicated pages tailored to your role.

Click a card below to explore your dedicated Commercial Direct Repair pathway.

The Future Of Commercial Property Loss Response Is Being Built Now

Commercial Direct Repair is bringing together intelligence, technology, resources, and expertise to create a better-connected path from FNOL through final billing.

  • Insurance Carrier
  • Self-Insured Organization
  • Risk Manager
  • Restoration Contractor
  • Resource Provider
  • Municipality / School District

Why The Industry Needs A Connected Model

Commercial property losses continue to become more complex. Multiple stakeholders, multiple properties, multiple resources, and extensive documentation require a better-connected approach.

Traditional Approach

Information is often fragmented between separate systems, vendors, resources, and billing processes.

CDR Connected Approach

Intelligence, technology, resources, documentation, and review are connected through one operational pathway.

Better Decisions Earlier

Improved information before mobilization helps stakeholders make more informed decisions.

Industry Experience Matters

Commercial Direct Repair is built around decades of commercial property loss experience, T&M expertise, and a vision for improving how complex losses are managed.

40+ Years

Property loss industry experience.

Large Loss Experience

Understanding the complexity of commercial events.

Technology Vision

Connecting people, processes, and platforms.